Last Updated: [Insert Date]

Welcome to Liquor Hub UK (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website liquorhubuk.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms.

1. Website Use

1.1 Eligibility

You must be at least 18 years old to purchase alcohol from our website. By placing an order, you confirm that you meet the legal drinking age requirement in your country of residence.

1.2 Account Responsibility

If you create an account with us:

  • You are responsible for maintaining the confidentiality of your account credentials
  • All activities under your account are your responsibility
  • You must provide accurate and current information

2. Products and Services

2.1 Product Description

We specialise in premium spirits including Absinthe, Aperitief, Bourbon, Gin, Liqueur, Rum, and Vodka. We take care to ensure product descriptions are accurate, but minor variations may occur.

2.2 Availability

All products are subject to availability. Rare or limited-edition items marked as “final sale” cannot be returned.

2.3 Geographic Restrictions

We currently ship worldwide except to certain Asian countries and remote regions. You are responsible for ensuring alcohol importation is legal in your destination country.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion. Order confirmation does not constitute acceptance.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and public holidays).

4.2 Shipping Options

We offer:

  • Standard Shipping (£12.95): via DHL or FedEx, delivery in 10-15 business days after dispatch
  • Free Shipping: for orders over £50 via EMS, delivery in 15-25 business days after dispatch

4.3 Delivery Responsibility

Once shipped, risk passes to you. You are responsible for:

  • Providing accurate delivery information
  • Being available to accept delivery
  • Any customs duties or import taxes in your country

5. Returns and Refunds

5.1 Return Eligibility

Returns must be requested within 15 days of delivery. To qualify:

  • Product must be unopened in original packaging
  • Item must be in resalable condition

5.2 Non-Returnable Items

We cannot accept returns of:

  • Opened bottles or broken seals
  • Custom/personalised orders
  • “Final sale” items
  • Gift sets with damaged packaging

5.3 Return Process

To initiate a return:

  1. Contact [email protected] within 15 days
  2. Include order number and reason
  3. We will provide RMA number and instructions
  4. Ship to: Liquor Hub UK, 85 Regent Rd, Salford, GB CH7B 8XS

5.4 Refund Processing

Refunds are processed within 5-7 business days of receipt. Original shipping costs are non-refundable unless the return is due to our error.

6. Intellectual Property

All content on our website (text, images, logos) is our property or licensed to us and protected by intellectual property laws. You may not use any content without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental or consequential damages
  • Our total liability for any claim related to these terms shall not exceed the purchase price of the products in question
  • We are not responsible for delays beyond our reasonable control

8. General Provisions

8.1 Changes to Terms

We may update these terms at any time. Continued use of our site constitutes acceptance of the revised terms.

8.2 Governing Law

These terms are governed by English law. Any disputes shall be resolved in English courts.

8.3 Contact Information

For questions about these terms:

Email: [email protected]
Address: Liquor Hub UK, 85 Regent Rd, Salford, GB CH7B 8XS

Thank you for choosing Liquor Hub UK as your purveyor of fine spirits. We appreciate your business and are committed to your complete satisfaction.